Privacy Policy

Last updated: Monday July 29, 2024

ARTICLE 1 - PREAMBLE

This Privacy Policy applies to the website: www.creativella.fr

This confidentiality policy supplements the Legal Notices and the General Conditions of Sale (CGV) of the site.

By continuing to browse our website, you consent to our privacy policy.

ARTICLE 2 - CONTROLLER

Your personal data is collected and processed by:

Iellahrun , EI ,

Registered with the RCS of Melun under number 987 842 325 00019 ,

Whose head office is located at 37 rue grande – 77760 – AMPONVILLE ,

Whose email address is hello@creativella.fr.

ARTICLE 3 - INFORMATION COLLECTED

You agree to the collection of the following data on our website:

  • civil status, identity, identification data, etc.
  • connection data (IP address, event logs, etc.)
  • location data (movement, GPS data, GSM, etc.)

We collect your data through Google, Shopify, customers .

ARTICLE 4 - PURPOSES

We process your data for the following purposes:

  • Better problem support
  • Order delivery information
  • Proposal of promotions, reductions, new products…

In accordance with the provisions of European Regulation 2016/679 (hereinafter “GDPR”), the collection and processing of data respects the principles of lawfulness, loyalty and transparency.

ARTICLE 5 - TRANSMISSION TO THIRD PARTIES

Communication to authorities based on legal obligations

Based on legal obligations, your personal data may be disclosed pursuant to a law, regulation or pursuant to a decision of a competent regulatory or judicial authority. In general, we undertake to comply with all legal rules which could prevent, limit or regulate the dissemination of information or data and in particular to comply with Law No. 78-17 of January 6, 1978 relating to the computing, files and freedoms.

Communication to third parties based on account settings 

Your personal data is strictly confidential and cannot be disclosed to third parties, unless expressly agreed to via your account settings. 

Communication to third parties for commercial solicitation for products and services equivalents 

If you have made a purchase on our Site, we can, with our commercial partners  and occasionally, keep you informed of our new products, news and offers  special, by email, regarding products or services similar to the products or services that were the subject of your order. 

Communication to third party partners 

We may make certain personal data available to partners strategic partners working with us, for the provision of products and services or helping us to  market our products to customers. 

Commitment to the virality of conditions

In the event of communication of your personal data to a third party, the latter is required to apply confidentiality conditions identical to those of the Site.

Prior information and possibility of opt-out before and after the merger / acquisition 

In the event that we participate in a merger, acquisition or any other form of asset transfer, we undertake to guarantee the confidentiality of your data  personal information and to inform you before it is transferred or subjected to  new confidentiality rules.  

ARTICLE 6 - INTERNATIONAL DATA TRANSFERS

The data collected may be processed, stored and transferred in the following countries : all countries of the European Union .

ARTICLE 7 - STORAGE DURATION

We keep your data for a period of 10 years .

ARTICLE 8 - USE OF “COOKIES” FILES

Shelf life of cookies 

In accordance with the recommendations of the CNIL, the maximum storage period of cookies is a maximum of 13 months after their first deposit in the user's terminal, as is the duration of the validity of the user's consent to the use of these cookies. The lifespan of cookies is not extended with each visit. The consent of the User must therefore be renewed at the end of this period.

Purpose of cookies 

Cookies can be used for statistical purposes, in particular to optimize the services rendered to the user, from the processing of information concerning the frequency access, personalization of pages as well as the operations carried out and the information consulted. 

You are informed that the Publisher may place cookies on your terminal. THE cookie records information relating to navigation on the service (the pages you have consulted, the date and time of the consultation...) which we can read during your visits subsequent ones. 

User's right to refuse cookies 

You acknowledge having been informed that the Publisher may use cookies. If you do not  do not want cookies to be used on your terminal, most browsers allow you to allow you to deactivate cookies through the settings options.

ARTICLE 9 - YOUR RIGHTS

In accordance with the provisions of the Data Protection Act 78-17 of January 6, 1978 and the provisions of European Regulation 2016/679 (“GDPR”), you have:

  • A right to information,
  • A right of access, rectification and erasure of your data,
  • A right to limitation, forgetting and opposition to the processing of your data,
  • From a right to portability,
  • A right to complain: which allows you to lodge any complaint linked to the collection and processing of your data with the competent authority, in particular with the National Commission for Informatics and Liberties (CNIL).

In order to exercise your rights, please send your request by email to the following address: hello@creativella.fr specifying your name, first name, email address, data concerned and any other information necessary to process your request.

Free consultation

Consultation of the Site does not require registration or prior identification. It can be carried out without you communicating any personal data concerning yourself (last name, first name, address, etc.). We do not record any personal data for simple consultation of the Site.

Use of user ID only for access to services 

We use your electronic identifiers only for and during the execution of the contract. 

Collection of profiling data and technical data for the purposes of providing the service 

Some of your device's technical data is collected automatically by the Site. This information includes in particular your IP address, Internet service provider, hardware configuration, software configuration, browser type and language, etc. The collection of this data is necessary for the provision of the services.

Collection of technical data for advertising, commercial and statistical purposes

The technical data of your device is automatically collected and recorded by the Site, for advertising, commercial and statistical purposes. This information helps us personalize and continually improve your experience on our Site. We do not collect or store any personal data (surname, first name, address, etc.) possibly attached to technical data. The data collected may be resold to third parties.

ARTICLE 10 - UPDATING THE CONFIDENTIALITY POLICY

This Privacy Policy may be modified in order to comply with the legal and regulatory provisions in force.

The user is therefore invited to regularly consult this document in order to be informed of any possible modifications.

ARTICLE 11 - DELETION OF ACCOUNT

Account deletion on demand 

The User has the possibility to delete his Account at any time, by simple request to the Editor OR through the Account deletion menu present in the Account settings on optionally. 

Deletion of account in case of violation of the Privacy Policy 

In the event of violation of one or more provisions of the Privacy Policy or any other document incorporated herein by reference, the Publisher reserves the right to terminate or restrict without any prior warning and in its sole discretion, your use and access to the services, your account and all Sites. 

ARTICLE 12 - INDICATION IN THE EVENT OF A DETECTED SECURITY BREACH

Information to the User in the event of a security breach 

We undertake to implement all technical and organizational measures appropriate in order to guarantee a level of security adapted to the risks of access accidental, unauthorized or illegal disclosure, alteration, loss or destruction of personal data concerning you. In the event that we take knowledge of illegal access to personal data concerning you stored on our servers or those of our service providers, or unauthorized access resulting in the realization of the risks identified above, we undertake to: 

Notify you of the incident as soon as possible; 

Examine the causes of the incident and inform you; 

Take the necessary measures within reason in order to reduce the negative effects and harm that may result from the said incident.

Limitation of liability 

Under no circumstances do the commitments defined in the point above relating to notification in the event of a breach safety cannot be assimilated to any recognition of fault or responsibility for the occurrence of the incident in question. 

ARTICLE 13 - MODIFICATION OF THE CONFIDENTIALITY POLICY

In the event of modification of this Confidentiality Policy, commitment not to lower the level of confidentiality substantially without prior information of the persons concerned 

We undertake to inform you in the event of a substantial modification of this Privacy Policy, and not to lower the level of confidentiality of your data substantially without informing you and obtaining your consent .

ARTICLE 14 - APPLICABLE LAW AND REMEDY PROCEDURES

Arbitration clause 

You expressly accept that any dispute that may arise as a result of this Policy of Confidentiality, in particular its interpretation or execution, will be subject to a arbitration procedure subject to the rules of the jointly chosen arbitration platform agreement, to which you adhere without reservation.

ARTICLE 15 - DATA PORTABILITY

Data portability

The Publisher undertakes to offer you the possibility of having all the data concerning you returned to you upon simple request. The user is thus guaranteed better control of his data, and retains the possibility of reusing them. This data must be provided in an open and easily reusable format.